It is the responsibility of all participants to have read and understood all terms and conditions. Exceptions to these terms and conditions cannot be made for any reason.


Bookings can be made on line, over the phone or in person where spaces are available.

Surf SUP Academy Westward Ho! will make every attempt to accommodate changes to bookings due to exceptional circumstances. Where Surf SUP Academy Westward Ho!  are unable to accommodate changes, a voucher for the full amount valid for 18 months will be issued. No refunds will be issued. 


Full payment is due at time of booking unless a previous agreement is in place for invoicing. 

The person making the booking takes responsibility for payment.

We accept card payment, balance transfer and cash.

Pandemic restrictions: During periods of lockdown or lockdown easing we will only accept card payment or balance transfer. 

Price changes: Occasionally Surf SUP Academy will increase prices at the start of or during a season. All bookings made before the price change and vouchers bought with in the year to that date will be honoured at the original price.  


All Surf SUP Academy Westward Ho! vouchers must be used within one year of purchase and within the lesson opening times. We do not offer refunds for vouchers. In exceptional circumstances we will allow an extension to vouchers period of use.


Surf SUP Academy Westward Ho! reserve the right not to refund customers where there has been a breach by themselves of terms and conditions. 

Refunds will only be given in exceptional circumstances and at the discretion of Surf SUP Academy Westward Ho! whose decision is final.

Changing your booking

In the event that Surf SUP Academy Westward Ho! cannot hold a scheduled lesson due to weather and/ or sea or river conditions we will inform all customers as soon as reasonably practicable. 

We will make all attempts to offer an alternative activity of equal or more value. 

Customers will have the option to:

Re book a like for like activity at an alternative date within a time scale of 18 months.

Receive a credit voucher valid for 18 months. 

Receive a refund which will be processed within 30 days.


Surf SUP Academy Westward Ho! frequently use photos of customers taken by a third party: Aloha.photographer   Surf SUP Academy Westward Ho! reserve the right to use these photos in our brochures, social media and in any other promotional material as desired. If you do not wish Surf SUP Academy Westward Ho! to use photos and wish to opt out please email us at       

Course Participation, Liability and Other Information

All Surf SUP Academy activities, surfing and stand-up paddle boarding carry a degree of risk both to people and property even when under proper supervision by qualified instructors. 

All lessons carry moderate risk of minor cuts and bruises and a small risk of more serious injury. Instructors will follow robust operational procedures to reduce these risks as far as practicable without impeding adventurous nature of the activity. 

All customers participating in lessons must make the instructor aware of any medical conditions, illnesses or ailments which might affect the customers’ ability to safely participate in the lesson at the time of booking. Failure to disclaim could result in a non-refundable cancellation of the lesson.

Customers agree to follow instructions from Surf SUP Academy Westward Ho! instructors at all times. Failure to comply with instructions will result in immediate exclusion from the lesson and further lessons and a forfeit to monies paid. Customers agree to behave in a way not to cause distress, danger, injury or annoyance to other customers, staff or members of the public. This includes damage to property. Surf SUP Academy Westward Ho! reserve the right, in our absolute discretion, to terminate the booking without further notice of any customer breeching these conditions.

All customers must be able to swim 25 meters and be water confident to a sufficient standard considered safe by Surf SUP Academy Westward Ho! instructors.

Surf SUP Academy Westward Ho! Reserve the right to refuse any customer who appears to be under the influence of alcohol, drugs or medication. This will result in a forfeit to monies paid.

No customer will participate in any lesson if they or any member of their household have suffered from Covid 19 symptoms during the 14 days prior to the lesson.

All customers must arrive at the time given at booking. Any customer arriving late may be excluded from the lesson at the discretion of Surf SUP Academy Westward Ho! their decision will be final. This will result in a forfeit of monies paid.

Due to insurance Surf SUP Academy Westward Ho! are legally not permitted to allow children under the age of 8 into group sessions. Children under the age of 8 are permitted to participate in private lessons. Failure to, or any attempt to mislead Surf SUP Academy Westward Ho!  regarding this information will result in the child being removed from the lesson. The person booking the lesson will be responsible for further supervision of the child. All monies will be forfeited.  

Surf SUP Academy Westward Ho! does not seek to limit or exclude any liability for personal injury or loss of life which may occur as a result of its own negligence or that of its employees. However, Surf SUP Academy Westward Ho! assumes no liability in respect of personal injury, loss, damage, consequential loss or third-party claims which occur through no fault of its own or its employees. All liability or conditions implied by law are excluded to the fullest extent possible. 

Communication, Data Protection and Privacy

All information we store about customers will solely be used for Surf SUP Academy Westward Ho! We will not share your details with any external or third parties. All information held by Surf SUP Academy Westward Ho! is subject to the Data Protection Act 1998.

Ownership of Website and Content

Intellectual Property

All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on the Surf SUP Academy Westward Ho! site and all content shall remain the property of Surf SUP Academy Westward Ho! and its partners.

You may not copy, reproduce, publish, download or post the website content in any way unless prior permission is given by Surf SUP Academy Westward Ho! or its partners. The names, images and logos identifying Surf SUP Academy Westward Ho! and their products and services are subject to copyright, design rights and trademarks.


The websites is registered to Surf SUP Academy Westward Ho!.


The use of the website is subject to the following terms of use:

The content of the page of the website is for general information and use only. 

They are subject to change without notice.

Neither Surf SUP Academy Westward Ho! nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the website for any particular purpose. Such information and materials may contain inaccuracies or errors and Surf SUP Academy Westward Ho! expressly denies any liability for any consequences of anysuch inaccuracies or errors to the fullest extent permitted by law.

Use of any information or materials on the website is entirely at the user’s own risk, for which Surf SUP Academy Westward Ho!  shall not be liable. It shall be the user’s own responsibility to ensure that any products, services or information available through the websites meet the user’s specific requirements.

From time to time the websites may also include links to other websites. These links are provided for the user’s convenience to provide further information. They do not signify that Surf SUP Academy Westward Ho! endorse any other website(s). Surf SUP Academy Westward Ho! have no responsibility for the content of any linked website(s).

No links to the Surf SUP Academy Westward Ho! website may be created from any other website or document without Surf SUP Academy Westward Ho! prior written consent.

Every effort is made to keep the websites up to date and running smoothly. However, Surf SUP Academy Westward Ho! take no responsibility for, and will not be liable for, the websites being temporarily unavailable due to technical issues beyond Surf SUP Academy Westward Ho!’s control.

Use of the websites and any dispute arising out of such use of the websites is subject to the laws of England.